| customer service wow blog about caring sincerely for your customer
Customer Service blog about caring sincerely for customer from Sally Roberts Fun Training For Results, Harrogate
sales training, customer service training, networking training, communication training Harrogate, results
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Really CARE.

sales training with fun training for results harrogate

Really CARE.

Really CARE, not just the token bottle of plonk and a pack of mince pies because its Christmas – care all year about your customer and making their business a success. The result, it will make your success all the sweeter.

Its the same as it was over 100 years ago, to be great at sales – you need to care. To genuinely care about your customer. It is so easy to say and pretty easy to demonstrate but honestly – Do You ? Do you really care about your customer.

It is the difference between the sales person that sees business coming to them and the sales person that is constantly chasing new.

I found a book this weekend – pre christmas clean, from 1913! Dale Carneghi – How To Win Friends and Influence People. It is one of the few books that I have to hand and regardless of the date, over 100 years old, its relevance is spot on.

In a world of sales, where at last the recognition that cold calling is pretty ineffective and referrals is the way forward – we delight over You Tubers telling us this great news . But simply it is no new news …. (a mouthful) In a nutshell and I quote “being interested in other people your clients – matters.”

Grabbing the deal, relishing in quick fix target achievement and then spending the commission, great — BUT if next month you start to climb the mountain to an ever increasing target AGAIN – it may be time to have a rethink.

Time to look at efficiency, imagine a world where clients call you. SWEET AS……

But it happens – I have done it time after time. It takes a while – to establish your sincerity – your integrity – but it works and your reputation precedes. Clients will call you.

So care a bit today, tomorrow and from now on. Be at the top of the mountain taking the calls.
Happy Christmas & a Profitable New Year, from Fun Training For Results – we look forward to working with you.

Sally