Customer Service Wow in a Day is a pacy, energised, fun, interactive training day, exciting, busy and challenging. It provides the skills to ensure every client that touches your business is cared for sincerely and experiences the Wow Factor!
Fun Training For Results delegates build on their knowledge and understanding of body language, building rapport, listening, really listening, the benefits of a referral culture and recognising that the customer is king. Then they leave feeling inspired, driven and ready to get out there and deliver top quality Customer Service Wow!
Time after time we hear success stories about a renewed passion for good customer service, more smiles, effective interaction, referrals, improved understanding of client needs, bigger sales and satisfied customers. See the reviews for yourself!
Whether a business owner, or working in a customer facing role, everyone can benefit from the Fun Training For Results – Customer Service Wow in a Day course! And for only £354 + vat per person for the day, the return can be huge.
The course takes place at Rudding Park, Harrogate, a stunning venue on the edge of a happy town with a great lunch – especially the chips!
Be quick! There is a maximum of 10 delegates for each course and as the word spreads about how good it is, it fills up fast!
Customer Service Wow in a Day / Exclusive is a pacy, energised, fun, interactive training day, exciting, busy and challenging, delivered exclusively for your company. This one day, Fun Training For Results course provides the skills to ensure every client that touches your business is cared for sincerely and experiences the Wow Factor!
It is perfect for any member of staff who has contact with your customers including your sales team, the delivery driver, the fitter, receptionist and office staff. Creating a Customer Service Wow that is delivered right across your company will make for happier customers, repeat business, great reviews, referrals and greater profit.
Fun Training For Results delegates build on their knowledge and understanding of body language, building rapport, listening, really listening, the benefits of a referral culture and recognising that the customer is king. All through the day there will be lots of tips on how to deliver sincere customer service appropriate for your industry. Then delegates leave feeling inspired and on fire to get out there and deliver top quality Customer Service Wow!
Adam commented: “Fun Training for Results was a fantastically fun way to bond the team and learn new techniques in customer service WOW! Sally was awesome and really got everyone out of their shell, which wasn’t easy. It’s the best staff feedback we’ve received for any training session. Can’t recommend highly enough!”
You choose the venue – Rudding Park, Harrogate or your business premises or somewhere else!
This exclusive Fun Training For Results course, which includes tasks and tips specific to your business, costs from just £5000 + vat for a minimum of 8 delegates.
Book your Customer Service Wow in a Day / Exclusive training today!
Invest in your people! Have happier customers!
I have to say Sally’s Customer Service training technique is so refreshing after years of boring corporate information dumping! A training session on customer service which is in my DNA after 25 years in retail still left me with challenges to achieve and personal improvements I can make to better the recipients’ experience. This time at the marvellous Swinton Estate!
Sara Baldwin Cole, Swinton Estate 4 July 2017
I recently organised some Customer Service training for my team, at Rudding Park with Sally. Although a couple of staff were reticent at first, Sally soon had us all engaged with her unique, fun and motivational style of training. Since completing the course, I have seen a more confident and enthusiastic approach to customer
service from all members of my team, which has made me very proud!
Simon Cooper The Decorating Centre Wetherby 10 August 2017